The relationships between digitalization and ecosystem-related capabilities for service innovation in agricultural machinery manufacturers

Manufacturers seeking to provide smart product-service systems require new sets of capabilities such as digitalization and ecosystem-related capabilities. Studies have investigated these separately, although it seems an unexplored convergence between them. Therefore, this article aims identify the manufacturers in agricultural machinery industry that are digital servitization offering systems. Moreover, uncover relationships among determine their driving dependence power. A combination methods was employed achieve result. First, a systematic literature review conducted define key Next, Interpretive Structural Modelling fuzzy MICMAC analysis were capabilities’ power By combining analyses, we propose conceptual framework integrates two capabilities, which is comprised three macro-layers: driving, linkage, dependent. This contributes by showing interrelationships Also, proposes groups based on contributions development service innovation.